About Cloud 9 MedSpa
Cloud 9 MedSpa was established in 2018 by Nick Greathouse BSN, RN. Having worked in Neurology, Nick took special interest in migraine treatment with the use of Botulinum Toxin (Botox Cosmetic, Xeomin, Dysport) as many of the patients he worked with were unable to control their migraines with standard pharmaceutical agents. Nick found a love for the cosmetic and therapeutic aspects of injectable services and quickly expanded his knowledge, becoming a Certified Master Injector.
Aside from Cloud 9 MedSpa, Nick works as a Faculty Instructor for the American Academy of Facial Esthetics teaching Doctors, Nurses, Nurse Practitioners, and Physician Assistants about the clinical application of Botulinum Toxins and Dermal fillers for therapeutic and cosmetic uses.
In addition to medical-grade injectables, Cloud 9 is proud to have brought on more members to our team, built from educators and students, all passionate for healthcare and community wellness. This includes aestheticians, nurse practitioners, and business-minded people alike. Our team is built with the best of the best - those who have a hunger for education, a passion for their community, and a love for aesthetics.
Our mission is to restore the health and wellness of our communities, introducing medical aesthetics, paramedical facial services, advanced skin revision, bioidentical hormone replacement therapy, medical weight loss, and sexual health solutions.
At Cloud 9, our patients are our number one priority - their safety and comfort is our main focus. This is a place for our community to come relax and feel rejuvenated. We are very excited to meet you and welcome you to the Cloud 9 MedSpa clinic!
Meet the Team
Paige is our esteemed office assistant and certified tanologist. Beyond providing amazing sunless tans to our patients, she is also the backbone to our practice. She is currently in her last year of her Bachelor's Program at Grand Canyon University and will be pursuing a career in health services.
Michael brings years of customer service and leadership to Cloud 9 MedSpa. He has received his Bachelors in Public Service and Public Policy with an emphasis in Emergency Management and Homeland Security at Arizona State University. His experience in team management will be a great asset to our growing clinic.
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Becky is ecstatic to join to Cloud 9 Team. Injectables patients will find her familiar face in the treatment room as she starts assisting our providers to ensure the best care possible. In addition, Becky will be your go-to contact for private events.
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Joey Walker, FNP-C
Family Nurse Practitioner Certified Nurse Injector
Joey is excited to introduce a new scope of practice to Cloud 9 MedSpa. Launching the Health & Wellness Program, she will be implementing bioidentical hormone replacement therapy and medical weight loss, as well as taking on injectables and laser therapy. Her passion lies with serving her community and providing the best medical solutions we have to offer.
Nick is the owner of Cloud 9 MedSpa. He practices medical-grade injectables, paramedical skin revision, laser treatments, and IV Vitamin Therapy. He is also a full-time instructor for the American Academy of Facial Esthetics, travelling every weekend to teach other medical professionals the fundamentals of cosmetic injectables.
Certified Nurse Injector
Certified Laser Tech
Nick Greathouse BSN, RN
Katie Latorre, LE
DMK Certified Therapist
Cosmetic Laser Tech
Katie is a Licensed Aesthetician and Cosmetic Laser Technician with over three years of experience in the beauty industry. She has a focus on corrective skin treatments using various methods ranging from facials and lasers to a carefully curated home care regimen to help patients see lasting results.
Tori has such a passion for aesthetics. Having graduated from EVIT's Aesthetics Program, Tori is excited to bring her knowledge to the clinic to help better serve our patients. She cannot wait to expand her knowledge even more and grow with this amazing industry.
Tori Cobun, LE
Front Office Support
DMK Skin Therapist
Ashley Duffner, LE
Patient Experience Coordinator
Ashley is our clinic's first Patient Experience Coordinator. She is excited to work with our community to ensure the best experience within our clinic. Ashley is also a Licensed Aesthetician, which allows her to use a plethora of knowledge about our services and products to help guide our patients throughout their skin journey!
McKenna is overjoyed to join the clinic. She has a passion for healthcare and advanced medicine. McKenna will be attending ASU and working toward her life-long dream of becoming a Registered Nurse. She will also be aiding in our Health & Wellness Program development.
Front Office Support
Cancellation and Payment Policies
Cloud 9 MedSpa values the time and commitment of our patients and providers. We want to provide best possible experience for every patient, therefore we have implemented the following policies:
Payment is due at the time of service. All major credit cards and cash are accepted as well as Care Credit. We do offer payment plans for specific treatment programs and are not currently working with insurance companies. All appointments are booked online or in office. Our system requires all patients to have an active card on file at all times, a temporary $0.50 authorization hold will be placed on your card to verify the account.
We request that you please give at least 24 hours notice if you must reschedule or cancel your appointment. By booking, you authorize this business to charge your credit card a cancellation or rescheduling fee of up to 100% of the scheduled value (minimum $50.00), should you miss your visit without proper notification (except in emergency situations). If you will be using a package or membership redemption and cancel or no-show your appointment, you will forfeit that specific treatment.
Since popular times fill up quickly, we encourage you to book your appointments in advance to ensure you get the day and time you want. This guarantees that our patients value our time together. If you arrive more than 10 minutes late for your appointment, we may need to reschedule your appointment to avoid disrupting the appointments of other clients. Thank you for your understanding!
Services that are purchased as a package cannot be refunded. Rather, the dollar value of the services will be credit to the patient and can be redeemed at Cloud 9 MedSpa at a later date. Schedule appointments at least 48 – 72 hours before any special event where appearance is a factor. Clinical treatments with extractions may cause redness and / or sensitivity.
COVID Precautions and Policies
Cloud 9 MedSpa always practices safety measures. Given recent events, our health and safety practices have remained crucial to the safety and well-being for not only our patients, but our community as a whole. Because we function as a medical practice, we always exercise precaution to prevent contamination and the spread of bacteria. Treatment rooms have always been cleaned, sanitized, and disinfected between uses.
Furthermore, we have introduced new policies in accordance to the recommendations of the CDC and local officials:
All employees will be wearing masks. We ask that all patients wear masks as well until they are in the treatment room and to only remove their facial coverings when instructed to do so for treatment purposes only.
We will be seeing patients one at a time and individually; family and friends may not accompany you to your appointment.
Everyone who enters the clinic will be required to complete a COVID Medical Screening Tool. Elective procedures have risk and we have a due diligence to screen each employee and patient that enters the building.
These new policies are for the safety of our community. We thank you all for your understanding and cooperation.